HOW DO I SIGN UP FOR AN ÉS ONLINE ACCOUNT ACCOUNT?

You can can create a new account here. Returning users can also use the same link.

WHAT SHOULD I DO IF I HAVE FORGOTTEN MY PASSWORD? 

Just go to "My Account" and click the 'Forgot Password' link and we will send a new password to your nominated email account.

WILL MY ÉS ONLINE CUSTOMER ACCOUNT WORK WITH THE NEW ÉS WEBSITE?

Yes, we have migrated all previously created esskateboarding.com customer accounts from the old site to our new website. Your user name and password should work the same as before. If you have any issues please contact our éS online customer service team and we will be glad to help you out. 

WILL MY STORE CREDIT AND REWARD POINTS FROM THE PREVIOUS ÉS WEBSITE WORK WITH THE NEW ONE?

Unfortunately, store credit and reward points accrued from the previous website will not transfer over or work with the new website. éS will no longer offer reward points on online purchases or offer store credit. 

If you did have store credit or reward points from the previous website, éS customer service will be sending you an email with a gift cerfticate to the new website of the total amount of store credit/reward points you had in your account. The email will be sent to your email on file from your éS customer account. The gift certificate is good for 1 year and is non-refundable and non-transferable. 

If you have any questions at all please contact éS online customer service and we will be happy to answer any questions.

HOW DO I PURCHASE A GIFT CARD FOR THE ÉS ONLINE STORE?

You can purchase a online gift card here. An online gift card can be ordered in any amount between US $20.00 and US $300.00. They are sent via e-mail to any individual the purchaser chooses with a valid e-mail address. The recipient of an online gift card will receive an e-mail with a gift card code redeemable only at éS online.

  • YOU CANNOT PURCHASE AN ONLINE GIFTCARD WITH ANOTHER GIFT CARD.
  • WE CANNOT REPLACE LOST OR STOLEN ONLINE GIFT CARDS. 
  • GIFT CARDS ARE NON-REFUNDABLE, NON-TRANSFERABLE, AND NOT REDEEMABLE FOR CASH (EXCEPT WHERE REQUIRED BY STATE LAW).

HOW DO I CHECK THE BALANCE OF A GIFT CARD?

You can check the balance of a gift card here. Please enter the 16 digit code in the check balance box at the bottom of the page to see the remaining amount on your online giftcard.